Terms

Terms of Service

Last updated: May 2025

1. Acceptance of Terms

By downloading, installing, or using the Huisly mobile application and web service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

2. Description of Service

Huisly is a property search platform that helps users find rental and purchase properties in the Netherlands. Our Service includes:

  • Property search and filtering capabilities
  • Saved property lists and preferences
  • Push notifications for new property matches
  • Premium subscription features
  • User account management
  • Cross-platform synchronization

3. User Accounts

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to create an account
  • One account per person; multiple accounts are not permitted

Account Security

  • You are responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

4. Subscription Services

Premium Subscription

  • Huisly offers premium subscription plans with enhanced features
  • Subscription fees are charged in advance on a recurring basis
  • Prices are displayed in the app and may vary by platform and region

Payment Terms

  • iOS: Payments are processed through the Apple App Store
  • Android: Payments are processed through Google Play Store
  • Web: Payments are processed through Stripe
  • All payments are subject to the respective platform's terms and conditions

Cancellation and Refunds

  • You may cancel your subscription at any time through your platform's account settings
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial subscription periods
  • Refund policies are subject to the respective platform's policies

Free Trial

  • New users may be eligible for a free trial period
  • Trial periods automatically convert to paid subscriptions unless cancelled
  • Only one free trial per user account

5. Acceptable Use

Permitted Use

  • Use the Service for personal, non-commercial property searching
  • Access property information for legitimate housing needs
  • Share property listings through provided sharing features

Prohibited Activities

  • Use the Service for commercial property scraping, data mining, or redistribution of our aggregated data
  • Attempt to reverse engineer, hack, or circumvent the security of the application
  • Create fake accounts or impersonate others
  • Spam or harass other users or property providers
  • Use the Service for illegal activities or fraudulent purposes
  • Violate any applicable laws or regulations
  • Republish or redistribute our aggregated property data for commercial purposes
  • Attempt to access our data sources directly to bypass our service
  • Use automated tools to extract data from our platform for competing services

6. Property Information and Data Sources

Data Aggregation Service

  • Huisly is a property search aggregation platform that collects and displays property listings from publicly available sources
  • We aggregate data from over 1000+ real estate websites, databases, and platforms across the Netherlands
  • Our service provides value through unified search, advanced filtering, and personalized property alerts
  • We do not own or control the original property listings or their accuracy

Data Sources and Collection

  • Public Sources: All property data is collected from publicly accessible real estate websites and databases
  • Automated Collection: We use automated systems to gather property information from public sources
  • API Integration: Where available, we use official APIs provided by real estate platforms
  • Attribution: Property listings maintain source attribution and link back to original sources

Data Accuracy and Disclaimers

  • We do not guarantee the accuracy, completeness, or timeliness of property information
  • Property availability, prices, and details may change without notice on the original source
  • Users should verify all property information directly with the original source or property provider
  • We are not responsible for discrepancies between our aggregated data and original sources

Third-Party Content and Sources

  • Property listings contain content from third-party real estate platforms and databases
  • We do not own, control, or verify the accuracy of third-party content
  • Images, descriptions, and property details are sourced from original listings
  • Contact property providers directly through original sources for the most current information
  • We provide proper attribution and direct users to original sources for detailed inquiries

No Real Estate Services

  • Huisly is a search and aggregation platform only; we do not provide real estate brokerage services
  • We do not facilitate transactions between users and property providers
  • We do not represent buyers, sellers, landlords, or tenants in any capacity
  • All property transactions, viewings, and communications are between you and the property provider
  • We are not responsible for the outcome of any property transactions or communications

Intellectual Property and Fair Use

  • We aggregate publicly available property data under fair use principles for search and discovery purposes
  • Original property content remains the intellectual property of the respective sources
  • We do not claim ownership of property images, descriptions, or listing content
  • Our aggregation service adds value through search functionality, filtering, and alert systems
  • Users are directed to original sources for detailed property information and contact

7. Intellectual Property

Our Rights

  • Huisly and all related trademarks are owned by us
  • The app design, features, and functionality are protected by copyright
  • You may not copy, modify, or distribute our intellectual property

User Content

  • You retain ownership of content you submit to the Service
  • You grant us a license to use your content to provide and improve the Service
  • You represent that you have the right to submit any content you provide

8. Privacy and Data Protection

Data Collection

  • Our collection and use of personal information is governed by our Privacy Policy
  • By using the Service, you consent to our data practices as described in the Privacy Policy

Notifications

  • You may receive push notifications about property matches and app updates
  • You can control notification preferences in the app settings
  • We use notification data only to provide the requested alerts

9. Disclaimers and Limitations

Service Availability

  • We strive to maintain service availability but do not guarantee uninterrupted access
  • The Service may be temporarily unavailable for maintenance or technical issues
  • We are not liable for any damages resulting from service interruptions

Property Information Disclaimer

  • Property information is provided "as is" without warranties
  • We do not verify the accuracy of property listings
  • Users should independently verify all property information

Limitation of Liability

  • Our liability is limited to the maximum extent permitted by law
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the Service

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Service

11. Termination

Termination by You

  • You may terminate your account at any time through the app settings
  • Termination does not entitle you to a refund of subscription fees

Termination by Us

  • We may terminate or suspend your account for violation of these Terms
  • We may discontinue the Service with reasonable notice
  • Upon termination, your right to use the Service ceases immediately

12. Changes to Terms

Modifications

  • We may update these Terms from time to time
  • Significant changes will be communicated through the app or email
  • Continued use of the Service constitutes acceptance of updated Terms

Notification

  • We will provide at least 30 days' notice for material changes
  • You may terminate your account if you disagree with updated Terms

13. Governing Law

Jurisdiction

  • These Terms are governed by the laws of the Netherlands
  • Any disputes will be resolved in the courts of the Netherlands
  • You consent to the jurisdiction of Dutch courts

Dispute Resolution

  • We encourage resolving disputes through direct communication
  • Formal disputes may be subject to arbitration as permitted by law

14. Miscellaneous

Entire Agreement

  • These Terms constitute the entire agreement between you and Huisly
  • These Terms supersede any prior agreements or understandings

Severability

  • If any provision of these Terms is found invalid, the remaining provisions remain in effect
  • Invalid provisions will be replaced with valid provisions that achieve the same intent

Assignment

  • You may not assign your rights under these Terms
  • We may assign our rights and obligations to affiliates or successors

Force Majeure

  • We are not liable for delays or failures due to circumstances beyond our control
  • This includes natural disasters, government actions, or technical failures

15. Contact Information

If you have questions about these Terms of Service, please contact us:

  • Email: support@huisly.nl
  • Website: https://www.huisly.nl/terms
  • Address: Huisly, Netherlands

For Property Owners and Data Source Inquiries

If you are a property owner, real estate professional, or represent a platform whose data appears in our service:

  • Data Source Inquiries: support@huisly.nl
  • Property Removal Requests: support@huisly.nl
  • Partnership Opportunities: support@huisly.nl
  • DMCA Takedown Requests: support@huisly.nl

We are committed to working with property owners and real estate platforms to ensure proper data usage and attribution.

16. Platform-Specific Terms

Apple App Store

  • For iOS users, these Terms are supplemented by Apple's App Store Terms of Service
  • Apple is not responsible for the Service or any claims related to it
  • In case of conflict, Apple's terms take precedence for App Store-related matters

Google Play Store

  • For Android users, these Terms are supplemented by Google Play's Terms of Service
  • Google is not responsible for the Service or any claims related to it
  • In case of conflict, Google's terms take precedence for Play Store-related matters

By using Huisly, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.