Introduction

Huisly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service (the "Service").

Information We Collect

Personal Information

• Account Information: Email address, name, and profile photo when you create an account
• Authentication Data: Login credentials and authentication tokens
• User Preferences: Search filters, saved properties, and app settings
• Subscription Information: Payment details and subscription status (processed securely through third-party providers)

Automatically Collected Information

• Device Information: Device type, operating system, app version
• Usage Analytics: App usage patterns, feature interactions, and performance metrics
• Location Data: General location (city/region) for property search relevance (no precise location tracking)
• Technical Data: IP address, browser type, and connection information

Notification Data

• Push Notification Tokens: Device tokens to send property alerts
• Notification Preferences: Your choices about which notifications to receive
• Property Alerts: Information about properties matching your search criteria

How We Use Your Information

Core App Functionality

• Provide property search and listing services
• Manage your account and authentication
• Process subscription payments and manage billing
• Save your preferences and search filters
• Sync data across your devices

Notifications

• Send alerts about new properties matching your search criteria
• Notify you about important account updates
• Provide subscription and billing notifications
• Send app updates and feature announcements (with your consent)

Analytics and Improvement

• Analyze app usage to improve our services
• Monitor app performance and fix technical issues
• Understand user preferences to enhance features
• Generate anonymized usage statistics

Third-Party Services

Firebase (Google)

We use Firebase services for:

• Authentication: Secure user login and account management
• Cloud Messaging: Push notifications about property alerts
• Crashlytics: Anonymous crash reporting to improve app stability
• Performance Monitoring: App performance analytics
• Analytics: Usage statistics and user behavior analysis

RevenueCat

• Subscription management and payment processing
• Cross-platform subscription synchronization
• Billing and receipt validation

Stripe (Web Payments)

• Secure payment processing for web subscriptions
• PCI-compliant payment data handling

Data Sharing and Disclosure

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in these circumstances:

• Service Providers: With trusted third-party services that help us operate the app
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

Property Data

• Property listings are sourced from public databases and partner platforms
• We do not share your search history or saved properties with property providers
• Your contact information is never shared with property owners without your explicit consent

Data Sources and Property Information

Property Listings

• We aggregate property listings from publicly available real estate websites across the Netherlands
• All property data is sourced from public listings and databases that are freely accessible
• We respect website terms of service and technical limitations of data sources
• Property information is used solely for search, filtering, and alert purposes
• We do not store or redistribute personal contact information of property owners or agents
• Property listings maintain source attribution and users are directed to original sources for detailed information

Data Collection Methods

• Automated Collection: We use automated systems to collect property data from public real estate platforms
• API Integrations: Where available, we use official APIs provided by real estate platforms
• Public Database Access: We access publicly available property databases and listings
• Rate Limiting: All data collection respects rate limits and technical guidelines to avoid overwhelming source servers
• Robots.txt Compliance: We follow robots.txt directives and website crawling guidelines

Data Aggregation Value

• We aggregate data from over 1000+ property sources to provide comprehensive search results
• Our service adds value through advanced filtering, personalized alerts, and cross-platform search
• We do not simply republish property listings but provide enhanced search and discovery tools
• Users benefit from unified search across multiple property platforms and sources

Attribution and Source Transparency

• Property listings maintain clear source attribution where required
• Users can see the original source of each property listing
• We direct users to original property sources for detailed information and contact
• We do not claim ownership of property listing content or images
• Original property sources receive proper credit and traffic referrals

Data Security

Security Measures

• End-to-end encryption for sensitive data transmission
• Secure storage using industry-standard encryption
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

Data Retention

• Account data: Retained while your account is active
• Usage analytics: Anonymized and retained for service improvement
• Crash reports: Automatically deleted after 90 days
• Notification tokens: Deleted when you uninstall the app
• Property data: Cached temporarily for performance, refreshed regularly from sources
• Search history: Retained to improve personalized recommendations (can be deleted on request)

Your Rights and Choices

Account Control

• Access: View and download your personal data
• Update: Modify your account information and preferences
• Delete: Request complete account deletion
• Export: Download your saved properties and preferences

Notification Control

• Opt-out: Disable push notifications in app settings or device settings
• Customize: Choose which types of notifications to receive
• Frequency: Control how often you receive property alerts

Data Control

• Consent Withdrawal: Revoke consent for data processing
• Data Portability: Export your data in a standard format
• Correction: Request correction of inaccurate information
• Data Source Requests: Request removal of your property listings from our aggregation (for property owners)
• Search History: Clear your search history and saved preferences at any time

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Sending you a notification about significant changes
• Updating the "Last updated" date at the top of this policy

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@huisly.nl
• Website: https://www.huisly.nl/contact

For Property Owners and Data Source Inquiries

If you are a property owner or represent a real estate platform and have questions about how your property data appears in our service:

• Data Source Inquiries: support@huisly.nl
• Property Removal Requests: support@huisly.nl
• Partnership Inquiries: support@huisly.nl

Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal information includes:

• Contract Performance: To provide our services as agreed
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications and optional features
• Legal Obligation: To comply with applicable laws

Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at: support@huisly.nl